Seminario - HR 130EN
Cross-cultural Management
Discover the essential skills for leading multicultural teams with our Cross-Cultural Management Seminar, perfect for managers, project managers, entrepreneurs, sales managers, international buyers, and researchers interested in cross-cultural management.
Key Objectives
- Understand the economic and political factors shaping the multipolar world.
- Define cultural dimensions that influence thought processes, communication, and behavior.
- Develop a Leadership and Influence model applicable in multicultural contexts.
- Analyze and structure organizations operating internationally.
Program Highlights
Cultural Dimensions:
- The Cultural Orientation Model.
- Cultural clusters: Groupings of countries with similar cultural dimensions.
- The theory of Cultural Intelligence.
- The dynamic perspective of cultural dimensions.
- The emic approach to studying cultural diversity.
- Focus on specific countries (to be agreed upon).
- Impact of cultural dimensions on organizational structure and leadership principles.
Intercultural Communication:
- Managing low-context and high-context communication.
- Assertive and persuasive communication styles.
- The role of silence in communication.
- Techniques for persuasion and effective influence.
- Managing emotions and conflicts.
- Adapting to different concepts of time: polychronic and monochronic.
- Social cognition and cognitive linguistics.
- The importance of relationships in value creation.
- Introduction to an intercultural model.
International Leadership Principles (Influence and Persuasion):
- Managing people without hierarchical authority.
- The 4P Influence and Persuasion Model: Power Perception, Preparation, Process, People.
- Leadership Profile: Sources of power, Situational Leadership, International Leadership.
- Trust and equity in relationships.
- Managing international relationships.
- Context sensitivity: Informal organization.
- Credibility: Competence, experience, integrity/trust.
- Communication styles and how distance affects communication.
- Filters, biases, stereotypes, and perception in communication.
- International communication: Value systems and norms.
- Influence strategies in cultural barriers.
- Identifying the other person's interests.
- The international negotiation influence model.
- Conflict Management: International conflict management styles, assertiveness.
Experience:
- Self-assessment questionnaire on your communication and conflict management profile at an international level.
- Simulations on managing international groups and teams.
- Analysis of case studies and videos.
- Personalized feedback following exercises.
Experience
- Self-assessment questionnaire on your communication and conflict management profile at an international level.
- Simulations on managing international groups and teams.
- Analysis of case studies and videos.
- Personalized feedback following exercises.
Join our Cross-Cultural Management Seminar to gain insights into effective cross-cultural management, enhancing your ability to lead diverse teams in a global environment.
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