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Seminario - HR 130EN

Cross-cultural Management

3

Discover the essential skills for leading multicultural teams with our Cross-Cultural Management Seminar, perfect for managers, project managers, entrepreneurs, sales managers, international buyers, and researchers interested in cross-cultural management.

Key Objectives

  1. Understand the economic and political factors shaping the multipolar world.
  2. Define cultural dimensions that influence thought processes, communication, and behavior.
  3. Develop a Leadership and Influence model applicable in multicultural contexts.
  4. Analyze and structure organizations operating internationally.

Program Highlights

Cultural Dimensions:

  • The Cultural Orientation Model.
  • Cultural clusters: Groupings of countries with similar cultural dimensions.
  • The theory of Cultural Intelligence.
  • The dynamic perspective of cultural dimensions.
  • The emic approach to studying cultural diversity.
  • Focus on specific countries (to be agreed upon).
  • Impact of cultural dimensions on organizational structure and leadership principles.

Intercultural Communication:

  • Managing low-context and high-context communication.
  • Assertive and persuasive communication styles.
  • The role of silence in communication.
  • Techniques for persuasion and effective influence.
  • Managing emotions and conflicts.
  • Adapting to different concepts of time: polychronic and monochronic.
  • Social cognition and cognitive linguistics.
  • The importance of relationships in value creation.
  • Introduction to an intercultural model.

International Leadership Principles (Influence and Persuasion):

  • Managing people without hierarchical authority.
  • The 4P Influence and Persuasion Model: Power Perception, Preparation, Process, People.
  • Leadership Profile: Sources of power, Situational Leadership, International Leadership.
  • Trust and equity in relationships.
  • Managing international relationships.
  • Context sensitivity: Informal organization.
  • Credibility: Competence, experience, integrity/trust.
  • Communication styles and how distance affects communication.
  • Filters, biases, stereotypes, and perception in communication.
  • International communication: Value systems and norms.
  • Influence strategies in cultural barriers.
  • Identifying the other person's interests.
  • The international negotiation influence model.
  • Conflict Management: International conflict management styles, assertiveness.

Experience:

  • Self-assessment questionnaire on your communication and conflict management profile at an international level.
  • Simulations on managing international groups and teams.
  • Analysis of case studies and videos.
  • Personalized feedback following exercises.

Experience

  • Self-assessment questionnaire on your communication and conflict management profile at an international level.
  • Simulations on managing international groups and teams.
  • Analysis of case studies and videos.
  • Personalized feedback following exercises.

Join our Cross-Cultural Management Seminar to gain insights into effective cross-cultural management, enhancing your ability to lead diverse teams in a global environment.

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